Returns & Exchanges
At ASKA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel in original condition. Simply ensure all tags are attached and the items are free from any signs of wear to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in the original packaging, ensuring all original tags and protective liners are intact.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing